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    European Provider Truvo Selects Amdocs to Improve Sales, Ordering and Billing for Digital Advertising Products - Yahoo Finance

    Amdocs' search software is helping Truvo offer local businesses a powerful advertising platform and grow traffic to their websites and mobile applications by improving the relevancy of search results for consumers. For 30 years, Amdocs has ...

    NET NEUTRALITY AND THE BATTLE FOR AN OPEN INTERNET - American Reporter

    In the many happy accidents in the evolution ... on the Web loads fast, slow or not at all. The Federal Communications Commission has sought the authority to prevent Internet service providers from blocking and controlling Internet traffic to favor some ...

    Tennis Europe Offering a Valuable App About Junior Players - 10sBalls

    The move to mobile technology represents a further evolution of Tennis Europe’s communication platforms following a period of exponential growth in web traffic for the organization resulting from the digitalization of the Junior Tour.

    Mobile threats demand focus on data protection, says Websense - Computer Weekly

    Cyber criminals are beginning to use mobile platform-seeking malware, according to web traffic filtering firm Websense ... Security researchers are reporting a rapid evolution of mobile malware from the premium text message generating code that appeared ...

    Google strives to enlighten with new ‘Knowledge graph’ - Tacoma News Tribune

    Google is hailing the Knowledge Graph as an important step in Internet search’s evolution. The company is trying to make the difficult transition from merely presenting a list of Web links to ... As websites seeking traffic have learned ...

    Mobile revolution prompts evolution of marketing analytics - Sydney Morning Herald

    Marketing analytics companies are linking call data to web and mobile traffic to give a clearer picture than ever ... "It's really about the evolution of marketing analytics," says Daniel Russell, general manager of client services at Jet.

    Google strives to enlighten with new search tool - AP - msnbc.com

    Google is hailing the Knowledge Graph as an important step in Internet search's evolution. The company is trying to ... When people save time, people search more. The Web gets more traffic and all boats rise."

    The End of the Traditional Telcos - Barron's Online

    The reason for that is the pace at which data—e-mails, text messages, Web pages, tweets—is displacing plain old phone calls. Data usage exceeded voice calls in terms of total cellular network traffic ... or long-term evolution, will move ...

    CORE Impact Pro Automates Endpoint OS & Application Vulnerability Assessment and Penetration Testing - Marketwatch

    Predefined actions can include WiFi client credential collection, redirection of clients to alternate web servers, or injection of exploits or other changes into their Internet traffic. New Web Application Testing Features Certificate-Based ...

    Super Mario, cub reporter: Jesse Schell on what the game industry could teach the news industry - niemanlab.org

    And both are now being disrupted by “good enough” new competitors that use more open development platforms (the web, the modern app store ... on Boston sports fanaticism and peak traffic time on Boston.com. But to succeed, they’ll ...

    Merkle Names Speakers for Annual CRM Executive Summit - StreetInsider.com

    Keynote speakers for this year’s event include John Nicoletti, Google’s director of agency development; Manish Bhatt, SVP of US ebusiness for MetLife ... for managing MetLife's corporate website, emarketing, ecommerce and self-service efforts. 

 

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  • UMB Bank Partners with inContact to Deliver Enhanced Customer Experience and Cost-Saving Benefits - Yahoo Finance

    The company had used a customer survey solution in the past, but found it limited in their ability to focus on specific groups of customers. The inContact ECHO contact center customer survey solution enables contact center supervisors to have a ...
  • 18 million Brits turn to social media for customer service needs - BizReport.com

    Other findings from the survey include: - Just 7% think call centers are better than social media; - 40% believe social media will improve customer service; - 49.5% of 18-24 year olds have dealt with a brand via social media compared with 27.4% ...
  • NM air-quality division issues customer survey - Las Cruces Sun-News

    SANTA FE — The New Mexico Environment Department has developed an online customer satisfaction survey to assess the level of service provided to air quality permit applicants and the general public. The feedback generated from this survey will ...
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